10/7/2023 0 Comments Fresh grocerYou too as a boss do not deserve to be treated like you were that day. Employees with character that substandard are a dime a dozen. You need to get control of your crew and tighten the reigns. That same day I went to Fresh Grocer by Temple and they have the same system and I did just that and the transaction was complete within 60 seconds of being "HELPED" the C U S T O M E R SERVICE desk. If you read the last part of the pamphlet pertaining to this issue all I needed to do that day was hand over my card and the money that I wanted to deposit. If Bill is reading this I want to let you know that your manager was wrong, there is nothing on the application pertaining to depositing funds on to a prepaid debit card via Western Union. This is not the first time I've encountered lazy, good for nothing employees at this fresh grocer (Except for BRENDA 'CANDY CORN') but it was the last time that's for sure. Bill had absolutely no control over his employees and they knew they could get away with ignoring his requests. Bill the mgr in the scanning room could not get his subordinate mgr to help me because she claimed I was rude and therefore she refused to help me. WELL "BILL" DID NOT KNOW THAT ME THE CUSTOMER WAS RIGHT BEHIND HIM AND HIS RESPONSE TO BRENDA WAS F'ING ALREADY THIS EARLY? THEN HE SAW ME RIGHT BEHIND HER. ![]() SHE WALKED ME OVER TO THE SCANNING ROOM WHERE SHE KNOCKED AND TOLD THAT MANAGER THAT THERE WAS A CUSTOMER WHO WANTED TO TALK TO HIM. ![]() When I asked a cashier who happened to be headed to her register (Brenda. The "manager" never arose out of her chair nor did she stop eating. The first manager was sitting down eating and refused to help me because the employee who was scheduled did not arrive to begin work (8:04am) when I happened to need service. The kicker is the service, rather lack of, was when I encountered not one, but two managers. Absolutely horrendous customer service customer service desk of all places) I've ever received in any grocery store.
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